Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: August 2025

1. Introduction

At Kodeka Labs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI automation services.

By using our services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

Personal Information

  • Name, email address, and contact information
  • Company name and business information
  • Account credentials and authentication data
  • Payment and billing information
  • Communication preferences

Usage Information

  • Service usage patterns and interactions
  • Feature preferences and settings
  • Performance metrics and analytics
  • Error logs and diagnostic information

Technical Information

  • IP address and device identifiers
  • Browser type and operating system
  • Cookies and similar tracking technologies
  • Network and connection information

Business Data

  • Data uploaded for processing and analysis
  • Workflow configurations and automations
  • AI model training data (when applicable)
  • Integration and API usage data

3. How We Use Your Information

We use your information for the following purposes:

  • Providing and maintaining our AI automation services
  • Processing payments and managing subscriptions
  • Personalizing your experience and improving our services
  • Communicating with you about updates, support, and marketing
  • Analyzing usage patterns to enhance performance
  • Ensuring security and preventing fraud
  • Complying with legal obligations and regulations
  • Training and improving our AI models (with your consent)

4. Data Sharing

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in delivering our services, such as cloud hosting, payment processing, and analytics platforms.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Consent

We may share information with your explicit consent or at your direction.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Ensure security and prevent fraud
  • Improve our services and user experience

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our services.

6. Data Security

We implement comprehensive security measures to protect your information:

  • Encryption of data in transit and at rest
  • Multi-factor authentication and access controls
  • Regular security audits and vulnerability assessments
  • Employee training on data protection practices
  • Incident response and breach notification procedures
  • Compliance with industry security standards

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Restriction: Request limitation of processing activities
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided in the Contact section.

8. Data Retention

We retain your information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Improve our services and develop new features

When information is no longer needed, we securely delete or anonymize it according to our data retention schedule.

9. Third-Party Services

Our services may integrate with third-party platforms and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing information.

Common third-party integrations include:

  • Cloud storage and computing platforms
  • Payment processing services
  • Analytics and monitoring tools
  • Communication and collaboration platforms
  • AI and machine learning services

10. Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes via email or through our services.

Your continued use of our services after the effective date of changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Kodeka Labs

Email: contact@kodekalabs.com

Address: Ruko Meranti Jl. Boulevard No.28G, Masale, Kec. Panakkukang, Kota Makassar, Sulawesi Selatan 90231

We are committed to addressing your concerns and will respond to your inquiries within 30 days.