Terms of Service

Please read these terms carefully before using our AI automation services

Last updated: August 2025

1. Introduction

Welcome to Kodeka Labs. These Terms of Service govern your use of our AI automation services, including workflow automation, AI chatbots, data analytics, and digital transformation solutions.

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our Services.

2. Services Provided

Kodeka Labs provides the following AI automation services:

  • Workflow automation and process optimization
  • AI-powered chatbots and virtual assistants
  • Data analytics and business intelligence solutions
  • Digital transformation consulting and implementation
  • Custom AI model development and integration
  • Training and support services

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time with reasonable notice.

3. Eligibility

To use our Services, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction
  • Have the legal authority to enter into these Terms
  • Provide accurate and complete information when creating an account
  • Comply with all applicable laws and regulations

4. Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Providing accurate and up-to-date information
  • Using our Services in compliance with these Terms

5. Intellectual Property

All intellectual property rights in our Services, including but not limited to software, algorithms, designs, trademarks, and content, remain the exclusive property of Kodeka Labs or our licensors.

You retain ownership of your data and content. By using our Services, you grant us a limited license to process your data solely for the purpose of providing our Services.

6. Payments & Subscriptions

Payment terms:

  • Fees are due according to the agreed payment schedule
  • All payments are non-refundable unless otherwise specified
  • We reserve the right to modify pricing with 30 days' notice
  • Late payments may result in service suspension
  • You are responsible for all applicable taxes

7. AI Predictions Disclaimer

Our AI services provide predictions, recommendations, and automated decisions based on data analysis. These outputs are not guarantees and should not be considered as professional advice.

You acknowledge that AI systems may produce inaccurate or biased results, and you are responsible for validating and verifying all AI-generated outputs before making business decisions.

8. Limitation of Liability

To the maximum extent permitted by law, Kodeka Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claims arising from these Terms or our Services shall not exceed the amount paid by you for our Services in the 12 months preceding the claim.

9. Termination

Either party may terminate these Terms with 30 days' written notice. We may terminate immediately if you breach these Terms or engage in prohibited activities.

Upon termination, your access to our Services will cease, and we may delete your data according to our data retention policy.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising from these Terms shall be resolved through binding arbitration or in the courts of [Your Jurisdiction].

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or through our Services at least 30 days before they take effect.

Your continued use of our Services after the effective date constitutes acceptance of the modified Terms.

12. Contact Us

If you have any questions about these Terms, please contact us:

Kodeka Labs

Email: contact@kodekalabs.com

Address: Ruko Meranti Jl. Boulevard No.28G, Masale, Kec. Panakkukang, Kota Makassar, Sulawesi Selatan 90231